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Business-IT Alignment

Thursday, 3rd May 2012

Public Research Centre Henri Tudor | 29, avenue John F. Kennedy | Luxembourg-Kirchberg 

Register Today!

The second Insights event: Business / IT Alignment will take place on May 3rd, 2012 from 5.00 pm to 7.00 pm at the Public Research Centre Henri Tudor. The series of Insights events aim to bring together practitioners and researchers to share insights, transfer knowledge, and identify open research issues/challenges in service innovation and enterprise transformations in general. 

This Insights: Business / IT Alignment event proposes to the Executive, the CIO and any Organisation Manager, using IT to support his business, to discover open research issues, share practices, experiences and stakes with his peers and researchers in the field. Practical returns on experiences will be given by practitioners of Cetrel SA, ZithaKlinik, Ernst&Young Luxembourg SA, and the participants.

This Insights event is free of charge, sponsored by the National Research Fund (FNR), in the framework of the ASINE PEARL Program, and will be followed by a Cocktail Reception. 


5:00 – 5:20Welcome and Registration
5:20 – 5:40How the research, consultancy and industry can all benefit from each other for a better alignment between business and IT
Erik Proper, Senior Research Manager, and Wolfgang Molnar, Postdoctoral Researcher, Public Research Centre Henri Tudor, Luxembourg

This presentation will treat about the typical roles and partnerships, examples of interesting past research results and of ongoing research efforts with local companies in Luxembourg.

5:40 – 6:00From Data-Collecting to Knowledge-Sharing in Oncology
(This presentation will be in French)
Bernard Schreiner, Information Management, ZithaKlinik, Luxembourg

The presentation highlights the essentials of the work undertaken by the ZithaKlinik for the last ten years in building up an information system for the care and the follow-up of patients suffering from cancer.
Coming originally from the area of medical imaging, Bernard Schreiner was working for over 26 years in CHL and has built up together with the CRP Henri Tudor the first Radiological Information System in Luxembourg. Since 2003 he is working at ZithaKlinik on different IT-projects, especially on Information Management.

6:00 – 6:20People, Process and Things – Business/IT Alignment in Time of Radical Change
Mark Notschaele, head of Program Management, Cetrel SA, Luxembourg

Cetrel, based in Luxembourg, is a technology and service provider in the domain of mass transactions treatment in the e-money business – running 24/7, 365 days a year. Cetrel’s case is really a prime example of the influence of „More Europe“ on business arena in the financial industry, and the consequences this has on an organisation as Cetrel. Having to adapt very quickly to a changing business environment where failure is not an option, best practices in the transformation program are a pillar of “trust” to execute towards the desired state fast, while ruling out common mistakes and loosing time on „inventing your own“. Such a dramatic business change process is however not easy and takes a lot of determination – where in order of importance first alignment between the Business and IT (People) is crucial, followed by best practices (Processes) and tools (Things) – as the story will outline.

Dipl.-Ing. Mark Notschaele has over 24 years experience in Portfolio, Programme, Project and Service Delivery Manager in ICT, petro-chemical, manufacturing, and the financial world. He currently works for Cetrel SA, Luxembourg as head of PMO.

6:20 – 6:40Governance aspects of IT and Business Alignment
Piet-Hein Prince, Director Accounts, Industries and Business Development at Ernst & Young Luxembourg SA
The objective of the presentation is to give insight into the practical application of Governance and the Balanced ScoreCard as a means to achieve IT and Business Alignment. We will also briefly address the importance of architecture (infrastructure and application landscape) within the context of project portfolio management as a tool that can be used in IT and Business Alignment.

Piet-Hein is a Director at Ernst & Young Luxembourg SA. Throughout his career he has been focusing on the areas of PMO Design and Setup, (IT) Program Advisory, IT Governance and Business Process Redesign. Furthermore Piet-Hein thrives on program advisory on technology enabled change initiatives, Third Party Management, Outsourcing, Business and IT alignment. In addition, he is developing Mediation practices for complex (IT) project environments that suffer from (supplier) conflicts.
Piet-Hein holds a Masters Degree in Economic Sciences from Maastricht University, The Netherlands, and is a Certified Information System Auditor (CISA).

6:40 – 7:00Open Discussions
7:00 – 8:00Cocktail Reception

Practical Information

Session:03-05-2012 from 17:00 to 19:00
Location:CRP Henri Tudor – 29, avenue John F. Kennedy – L-1855 Luxembourg
Duration:2 hours
Registration fee: Free of charge

Registration requirements

Registration must be done 2 days before the training session. A confirmation including the access map will be sent 2 days before the beginning of the training session.

Contact and Registration

Knowledge Transfer Centre – CRP Henri Tudor / Tel :  +352 42 59 91 300 / Fax : +352 42 59 91 777 / /registration form